On 28 August, an issue occurred on the ATO side that affected some users. Lodgment responses were not returned to LodgeiT, so some forms may have moved to an Error status even though they were successfully lodged.

The issue has now been resolved.

If your form was affected:

1. Check the form in the ATO Portal to confirm whether it was lodged.
2. If the form appears as lodged, select Mark form as lodged manually in LodgeiT.
3. If the form shows a Duplicate entry, A return has been lodged, or An amendment is required message, do not lodge it again. Select Mark form as lodged manually in LodgeiT instead.

If the form does not appear as lodged in the ATO Portal, please contact our support team for assistance.

We apologise for any inconvenience this may have caused and appreciate your patience and understanding.